Patient Service

What To Expect On Your First Visit

Scheduling

Please contact our office at 931-854-9455 to schedule an appointment.

Important

All Patients under the age of 18 must be accompanied by a parent or guardian.

Bring With You

Completed Patient Intake Forms and Abbr. DMEPOS Supplier Form (Forms can also be completed online, click here)

Proof of insurance

List of currently prescribed medications

A prescription from your referring physician

Patient Billing

For your convenience, we accept cash, checks, and credit cards. Payment is due at the time service is rendered unless other arrangements have been made in advance.

Insurance

For a list of insurance companies that we support, click on the Insurance tab above.  Please contact the office to verify acceptance of your plan. Insurance plans are an agreement between the Patient and the insurance company. Patients should be aware of their insurance co-payments and limitations. As a courtesy, we will gladly file insurance claims on your behalf. The Patient’s estimated portion is due at the time of service. Please notify the office of any changes or updates to your insurance.

All new Patients: Please bring your insurance information to your first visit.

 

 

Patient forms

Abbreviated Medicare DMEPOS Supplier Standards – PDF

Patient Information Forms – PDF (Can also be completed and submitted below)


Patient Information Form


Not to be shared or reproduced without attached signed consent


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Insurance

Aetna
Ancillary Care Services
America’s PPO
BCBS TN
CIGNA
Galaxy Health Network
Golden Rule
Great West
HealthSmart
Medicare
Multiplan/PHCS
Mutual of Omaha
Oxford Health Plan
Tricare
United Healthcare
Worker’s Compensation
Zelis
Ameri group
Bluecare
Medicaid
TNCare

*If you do not see your insurance company on our list, please contact us at 931-854-9455 to see if we accept your insurance company.

CareCredit

We proudly accept the CareCredit credit card to help you finance your prosthetic and orthotic needs. CareCredit can be used to cover high deductibles, co-pays, co-insurance, and to pay for treatments and procedures not covered by insurance.

If you do not have a CareCredit credit card, you can click on the Apply Now button to find out immediately if you are approved with their easy automated system.

If you have a CareCredit account, you can pay your balance through the button below.

Contact Us

If you are scheduling your first visit, please take a look at our section First Visit to walk you through what to expect and how to make your first visit as pleasant, rewarding, and productive as possible.

For urgent matters,
please call the number below: